Responsible Gambling
At Casino 500, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Casino 500 is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and continuously work to promote safer gambling practices among our players.
Recognising Problem Gambling
Problem gambling can affect anyone. Here are some warning signs to watch for:
- Spending more money on gambling than you can afford
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Borrowing money to gamble
- Neglecting work, family, or social responsibilities
- Feeling anxious or depressed about gambling
- Lying about gambling activities
Tools and Controls
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Time Limits
Set session time limits to manage how long you spend gambling on our platform.
Loss Limits
Set limits on the amount you can lose over a specified period.
Self-Exclusion
You can exclude yourself from our services for periods ranging from 24 hours to permanently. During self-exclusion, you will not be able to access your account or receive promotional materials.
Reality Checks
Receive regular reminders about how long you have been playing and how much you have spent.
Getting Help
If you're concerned about your gambling habits, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problem.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
GAMSTOP
Free service that lets you put controls in place to restrict your online gambling.
Website: www.gamstop.co.uk
Underage Gambling
Casino 500 has a zero-tolerance policy towards underage gambling. You must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor accounts for suspicious activity.
If you suspect someone underage is gambling, please contact us immediately at [email protected].
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, separate from company operational funds. This ensures your money is protected and available for withdrawal at all times.
Contact Us
If you need assistance with responsible gambling tools or have concerns about your gambling, our support team is available:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 20 1234 5678 (Monday-Friday, 9:00-17:00 GMT)
Regular Reviews
We regularly review and update our responsible gambling policies and procedures. This page was last updated on March 15, 2026, to ensure compliance with current UK Gambling Commission requirements and best practices.
Remember: Gambling should be fun. When the fun stops, stop.
